Terms And Conditions
Official Mrapido information
Mrapido – Terms & Conditions
Last Updated: November 01, 2025
Welcome to Mrapido, the online food ordering and delivery application and website available at https://www.mrapido.in. These Terms & Conditions govern your use of the Mrapido application, website, and associated services.
By accessing or using Mrapido, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use Mrapido.
1. Acceptance of Terms
By accessing or using Mrapido, you agree to be bound by these Terms & Conditions and any additional policies referenced herein.
These terms apply to all users of Mrapido, including customers, merchants, restaurant partners, and delivery partners.
2. Use of Mrapido
You agree to use Mrapido only for lawful purposes and in accordance with these Terms & Conditions.
You must not use Mrapido in any way that:
• Violates any applicable law or regulation
• Infringes upon the rights of another person or business
• Attempts to interfere with or disrupt the operation of the platform
• Involves fraudulent, abusive, or unauthorized activity
3. Registration and User Accounts
Certain features of Mrapido may require you to create an account.
You agree to provide accurate, current, and complete information during registration and to update your information when necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.
If you believe that your account has been accessed without authorization, you should contact Mrapido support immediately.
4. Ordering and Delivery
Mrapido provides an online platform that facilitates the ordering and delivery of food and other available products from participating merchants.
When placing an order through Mrapido, you agree to:
• Provide accurate order and delivery information
• Pay the applicable price, taxes, delivery charges, and other applicable fees
• Be available to receive the order at the provided delivery address
• Review your order details before confirming the order
Delivery times are estimates and may vary due to restaurant preparation time, traffic, weather, order volume, or other circumstances.
5. Payment
Payments for orders placed through Mrapido must be made using the payment methods made available on the platform.
You agree to pay all applicable charges associated with your order, including product prices, taxes, delivery charges, and other applicable fees.
Mrapido may update prices, delivery charges, and service fees from time to time. Any applicable charges will be displayed during the ordering process.
6. Intellectual Property
All content and materials available on Mrapido, including but not limited to text, graphics, logos, icons, images, audio, software, and other materials, are owned by Mrapido or its respective licensors and are protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, copy, sell, or otherwise use Mrapido's content or materials without prior written permission from Mrapido or the applicable rights holder.
7. Privacy Policy
Your use of Mrapido is also subject to our Privacy Policy and User Data Deletion Policy.
By using Mrapido, you acknowledge that your information may be collected, used, and processed as described in the applicable privacy policies.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Mrapido and its officers, directors, employees, partners, and agents shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, Mrapido.
Mrapido is not responsible for circumstances beyond its reasonable control, including delays caused by traffic, weather, technical issues, merchant preparation times, or other unforeseen circumstances.
9. Indemnification
You agree to indemnify and hold harmless Mrapido, its officers, directors, employees, partners, and agents from claims, damages, liabilities, costs, and expenses arising out of:
• Your use or misuse of Mrapido
• Your violation of these Terms & Conditions
• Your violation of applicable laws or the rights of any third party
10. Changes to Terms & Conditions
Mrapido reserves the right to modify or update these Terms & Conditions from time to time.
Any updated version may be made available through the Mrapido app or website. Your continued use of Mrapido after the updated terms become effective constitutes acceptance of the revised Terms & Conditions.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms & Conditions shall be subject to the jurisdiction of the courts having appropriate jurisdiction in Uttar Pradesh.
14. Contact Information
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact Mrapido:
Mrapido Support
Email: supportmrapido@gmail.com
Phone/WhatsApp: +91 9410652017
Business Address:
Deoband, Green City se aage, Qasimpura Road, Uttar Pradesh, India
Thank you for choosing Mrapido.