Privacy Policy
Official Mrapido information
Mrapido – Privacy Policy
Last Updated: November 02, 2025
1. Introduction
Welcome to Mrapido, the online food ordering and delivery application and website. Mrapido is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how Mrapido collects, uses, stores, and protects your information when you use our application, website, and related services.
2. Information We Collect
When you use Mrapido, we may collect the following types of information:
Personal Information
This may include your name, email address, phone number, delivery address, account information, order details, payment-related information, and other information you provide when creating an account or placing an order.
Device Information
We may collect information about the device you use to access Mrapido, including device type, operating system, unique device identifiers, IP address, and mobile network information.
Usage Information
We may collect information about how you use Mrapido, including pages viewed, features accessed, interactions with the application or website, order activity, and other usage information.
Location Information
With your permission, Mrapido may collect precise or approximate location information. This information may be used to provide location-based services, identify available restaurants, determine delivery areas, and improve delivery services.
3. How We Use Your Information
Mrapido may use the information we collect for the following purposes:
Order Processing
To process and fulfill your orders, verify account information, process payments through applicable payment providers, coordinate order preparation, and facilitate delivery to your specified location.
Account Management
To create and manage your account, provide account-related notifications, assist with password resets, and verify account information.
Customer Support
To respond to your questions, requests, complaints, feedback, and other customer support inquiries.
Personalization
To improve your experience with Mrapido, including showing relevant restaurants, menu items, offers, and promotions based on your preferences and order activity.
Analytics and Improvements
To understand how users interact with Mrapido, monitor platform performance, identify technical issues, improve our services, and enhance the overall user experience.
Security and Fraud Prevention
To protect Mrapido, our users, restaurant partners, and delivery partners from fraud, unauthorized activity, misuse, and other security threats.
4. Data Sharing and Disclosure
Mrapido may share relevant information with third parties in the following circumstances:
Service Providers
We may share information with trusted third-party service providers that help us operate our services, including payment processing, order fulfillment, delivery services, data analysis, hosting, notifications, and customer support.
Restaurant and Business Partners
Relevant order and delivery information may be shared with restaurants, merchants, delivery partners, or other business partners when necessary to fulfill the services requested by you.
Legal Compliance
We may disclose information when required by applicable law, regulation, legal process, court order, government request, or when reasonably necessary to protect the rights, safety, and security of Mrapido, its users, or others.
5. Data Security
Mrapido takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw certain permissions or consents
• Object to certain types of processing
• Opt out of certain marketing communications
You may contact Mrapido support to exercise applicable privacy rights or request information regarding your personal data.
7. Children's Privacy
Mrapido is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected personal information from a person under 18, please contact us so that appropriate action can be taken.
8. Changes to This Privacy Policy
Mrapido may update or modify this Privacy Policy from time to time.
Any updated version will be published on the Mrapido website or application and will become effective from the date specified in the updated policy.
Your continued use of Mrapido after the updated policy becomes effective constitutes your acceptance of the revised Privacy Policy, to the extent permitted by applicable law.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mrapido Support
Email: supportmrapido@gmail.com
Phone/WhatsApp: +91 9410652017
Business Address:
Deoband, Green City se aage, Qasimpura Road, Uttar Pradesh, India
We are committed to protecting your privacy and addressing your concerns regarding the use of your personal information.